1. Analyzing your policy in high detail.
2. Collecting data – we investigate the property and assemble any/all data that might help during a claim process – we take pictures, measurements, collect any necessary documentation and estimate costs of the repairs to restore your property to its pre-loss condition. Typically, the more detailed and complete your claim, the higher the settlement.
3. Filing a claim – proper documents and forms are filed with your insurance provider and professional damage estimate is prepared by us then sent to the insurance adjuster assigned to your claim. Usually, a staff or independent insurance adjuster will visit your property to draft an estimate on your insurance provider’s behalf. We will meet with the Insurance company’s adjuster during this inspection to point out all of the damages they might otherwise overlook or ignore.
4. Filing a claim – proper documents and forms are filed with your insurance provider and professional damage estimate is prepared by us then sent to the insurance adjuster assigned to your claim. Usually, a staff or independent insurance adjuster will visit your property to draft an estimate on your insurance provider’s behalf. We will meet with the Insurance company’s adjuster during this inspection to point out all of the damages they might otherwise overlook or ignore.
5. Settlement – during this final phase of the process, your insurance company’s adjuster and your Public Adjuster (that’s us!) will agree on the loss recovery amount. Rarely, if the two parties cannot agree on the final settlement amount, the claim will move into an Appraisal phase (learn more about Appraisals here.

We’ll handle all communication with your insurance company during the entire claim process and keep you informed of any new developments. You can rest assured that we’ll do everything in our power to protect your interests and save you from unnecessary stress and worry associated with insurance claims!

‍Fees

‍We will never demand any upfront fees or charges! Claim consultation with property inspection and loss evaluation is FREE and our adjusting fee is collected from the final settlement = no charges until your funds are released by the insurance company. If we are unsuccessful in recovering claim money, then there is no cost to you.

Our adjusting fees range from 10 to 25% of the final settlement amount. Since no two claims are alike, we charge appropriate fee based on the amount of work required and complexity of your case. Our Public Adjusters will advise what fee would apply after our initial, free consultation so you’ll know exactly what to expect even before your claim is filed!

If you are experiencing maintenance problems with your commercial roof, the first step is to identify the cause of the problem. This may require a professional inspection to determine the extent of the damage and what is needed to repair it. Once the cause of the problem has been identified, you can take the following steps to address it:
1: Make temporary repairs to prevent further damage. Depending on the type of problem, this may include patching holes, replacing damaged shingles, or clearing debris from gutters.
2: Create a plan to address the problem permanently. This may include repairing or replacing damaged roofing materials, reinforcing the roof structure, or making other necessary improvements.
3: Hire a professional roofing contractor to carry out the repairs. Make sure to choose a reputable contractor with experience working on commercial roofs.
4:  Monitor the roof closely after the repairs are complete to ensure that the problem does not recur. This may include regular inspections and maintenance to catch potential issues before they become major problems.In general, it is important to address maintenance problems with your commercial roof as soon as possible to prevent further damage and ensure the longevity of the roof. Working with a professional roofing contractor is the best way to ensure that the repairs are done properly and effectively.

If your insurance company does not want to pay your claim, the first step is to carefully review the policy to ensure that you are entitled to the benefits you are seeking. If you believe that the insurance company is not acting in good faith, you can take the following steps:
Contact the insurance company and ask to speak with a supervisor or manager. Explain your situation and ask why the claim is being denied. Be sure to provide any supporting documentation or evidence that you have.If you are unable to reach a resolution with the insurance company, consider hiring a public adjuster. A public adjuster is a professional who specializes in helping individuals and businesses navigate the insurance claims process. They can work with you to gather the necessary evidence and negotiate with the insurance company on your behalf.
If the insurance company continues to refuse to pay your claim, you may need to file a complaint with your state's insurance department. The insurance department will investigate your complaint and determine whether the insurance company is acting in accordance with the law.If all else fails, you may need to consider legal action. In some cases, it may be necessary to hire an attorney and file a lawsuit against the insurance company in order to get the benefits you are entitled to.
Overall, it can be frustrating and stressful when an insurance company does not want to pay a claim. However, by following the steps outlined above and seeking the help of professionals when necessary, you can increase your chances of getting the benefits you are entitled to.

The best approach to maintaining a commercial flat roof is to implement a regular maintenance and inspection schedule. This should include:
1: Regular inspections of the roof to identify any potential problems, such as cracks, holes, or damaged areas. These inspections should be carried out at least twice per year, or more often if the roof is exposed to severe weather or other damaging conditions.
2: Prompt repairs of any damage that is identified during the inspections. This may include patching holes, replacing damaged shingles, or making other necessary repairs.
3: Regular cleaning of the roof to remove debris, such as leaves and twigs, that can clog gutters and drains and cause water damage.
4: Regular maintenance of the roof's drainage system, including cleaning gutters and downspouts to prevent clogs and ensuring that water can flow freely away from the roof
5: Regular maintenance of any mechanical equipment or other items that are installed on the roof, such as HVAC units or solar panels.By implementing a regular maintenance and inspection schedule, you can help ensure that your commercial flat roof remains in good condition and continues to protect your building and its contents. This can save you money in the long run by preventing costly repairs and prolonging the life of your roof.